Please be advised that we are experiencing delays in scanning returned materials and are five business days behind in sending out shipments. The shipping date(s) listed in your MyMTI account might not indicate the actual date your materials will ship. We apologize for the inconvenience and greatly appreciate your patience.
What if we need to cancel our Performance Accompaniment Recording?
- The customer may request a cancellation and receive a full refund seven (7) days or less after the initial purchase.
- The customer may request a cancellation and receive a partial refund eight (8) to thirty-one (31) days after the initial purchase. Within this period, the product pricing will be set to $350.00.
- Thirty-one (31) days or more after the initial purchase, no refund or request for cancellation will be accepted.
Please Note for REHEARSAL TRACKS ONLY: After the initial purchase, the customer will have one week to review the software. If within the first seven days, they request a refund, a full refund will be granted. If outside of the first seven days, a fee of $50 will be collected for cancellation.