MyMTI - Licensing and Doing Business

​No more logging in and out with different email addresses to manage multiple accounts. If you work with more than one organization, you can now license shows, request perusals, order Resources, pay invoices all through a single MyMTI login.

MyMTI: Licensing and Account Management

 
Getting started

If you’ve licensed a show with us in the past, you’ve already got an account with us. If you need to, you can request your password to be reset. If you don’t know or no longer have access to the email you used when setting up your account, just use the contact us form below and one of our customer representatives will be happy to help you.

What’s new?

The biggest change we’ve made to MyMTI is that you can now manage all your accounts from a single login, and switch between them to see all relevant information for each theatre. This means that you exist as a person with your own login, and can join and leave organizations as you need to, and work with more than one at a time (as we know so many of you do!).

New Contact

If you’ve never worked with us before, simply fill out the the new contact form, linked from the REGISTER HERE link at the bottom of the login page. Then you can either create a new organization, or join an existing one.

New person at an existing theatre

If you’ve never worked with us before, but the theatre, school or organization you’re working with has, you can simply add yourself to the account for that organization. Create a new contact profile (if you don’t already have one), and then use the JOIN AN ORGANIZATION process on your profile screen. You’ll find the organization you wish to join by city and state, and the primary contact on that account will be sent an email for approval.

New theatre

If you’re working with a brand-new organization, welcome! We’re delighted you’re opening an account with us. If you haven’t already done so, create a personal profile. Then click the JOIN AN ORGANIZATION link. You should search the list of existing organizations - we have accounts going back decades - just to be sure you’re not already in our system. If not, click the link at the bottom of the page to add a brand new organization to MTI.

Primary Contact

Every organization has a primary contact. This person is in charge of approving and removing other contacts on the organization’s account, and assigning permission levels for each user. When you’re logged in, in the profile box at the top right of every screen of MyMTI, you’ll see the primary contact for the active organization.

If the primary contact listed on an organization is no longer there, just contact one of our MTI representatives who will be happy to help you update the account information.

Account Switching

If you work with more than one organization, you can now manage all your organizations from a single login. Only one can be “active” on the screen at a time. The “active” account is displayed in the page header as well as in the ORGANIZATIONS drop-down menu. To switch between your organizations, just use the drop-down menu to pick between. When you’re requesting a license or perusal, we’ll ask you to verify which organization you’re working with.

Merging Accounts

If you work with more than one organization, and you don’t see them all listed, you probably still have separate logins for each. Using the Merge my accounts feature on profile page, you can use the email address or login information to connect one account to another. Login with the main login that you’d like to continue to use after the merge, then view your profile. Click the CONNECT OTHER ACCOUNTS link, then either enter the email address or username/password combination and follow the instructions to merge your accounts. Once you’ve completed this, you’ll be able to see both accounts in the ORGANIZATIONS drop-down menu.

The Account Overview Page

On this page, you’ll see a listing of all the open bookings your organization has as well as offers ready for you to accept and open perusal orders. You can click on any of these categories to see your past account history.

OPEN BOOKINGS - You’ll see an overview of the shows you have currently licensed for your organization, including the opening and closing date and the number of licensed performances. Clicking on the BOOKING DETAILS link for any open booking will allow you to see and pay any open invoice, see when materials have shipped or are scheduled to ship as well as a much more information about you production.

Managing Contacts

If you are the primary contact for an organization you, you are responsible for managing the other people attached to your account. To see a list click CONTACTS under the ACCOUNT OVERVIEW menu. Here you’ll be able to find all the people currently active in the organization you’re managing, as well as inactive past contacts and new requests.

APPROVE NEW CONTACT

If you’ve received an email indicating that someone has requested to join your organization, you’ll see that person listed in your contacts list, with a status of INACTIVE. To approve a new contact, click on their name, and set their status to ACTIVE and assign them a permission level.

INVITING A NEW CONTACT

Also on the CONTACTS page, you’ll see an option to ADD A NEW CONTACT. Simply click this link, and follow the instructions. That person will then receive an email with a special code they can use to add themselves to your account.

Access Levels

Access Levels are assigned by the organization's Primary Contact. The access level determines the features users will be allowed to access on the organization account. Here is a brief description of permissions associated with Access Levels:

- Access Level 0: Contacts cannot view any information, or access any account features.
- Access Level 1: Contacts can view all information (Billing, Shipping, Bookings, Perusals, etc.), but can edit ONLY their personal contact information.
- Access Level 2: Contacts can view, edit and add ALL information (Billing, Shipping, Offers, Perusals, etc.), with one exception. Access Level 2 contacts cannot edit the organization's main Customer Information.

- Primary Contact: This contact (there can ONLY be one) has the same permissions as Access Level 2, with the added permissions of editing the organization's main Customer Information, and assigning/maintaining Access Levels for contacts within your organization.