How To Read Your Account Statements

 

MTI has introduced newly designed, easy-to-read and easy-to-access Account Statements. Check out some commonly asked questions below. Please feel free to Contact Us with any additional questions. 

What is an MTI Account Statment?

Your MTI Account Statement features a summary of all charges incurred by your organization and your organization's open balances. It will also reflect recent activity with MTI such as licensing/perusal activity, and material charges for your organization's bookings.

You can view all your previous Account Statements in your MyMTI Account. You'll find your Statements under Account Overview.

How Will I Receive my Account Statement?

The Account Statement will be emailed as a .pdf attachment to both the Primary Contact and your organization's "Bill To" email address. To ensure the proper delivery of the upcoming statements, we suggest logging into your MyMTI Account and confirm all contact information is accurate.

You can also view your previous Account Statements in your MyMTI Account. You'll find your Statements under​ Account Overview

What Should I Look For in the E-mail?

The email we send containing the .pdf of the Account Statement features the subject line "MTI Account Statement for [customer name]." In order to open and review the Account Statement, you will need .pdf reader, such as Adobe Acrobat Reader, which is easily obtained online for free here

Please note: MTI will never request credit card, bank account, or password information from you in these emails, so please do not be misled by emails that are from other sources. If you have any doubts as to the legitimacy of an email from MTI, please do not hesitate to contact your Account Representative.

Can I see an example of the Account Statement?

Of course! Here is an example of the Account Statment where you can see they are designed to be easy-to-read, easy-to-access and easy-to-use.