On Friday February 13th, the MTI office will close at 1 PM ET and remain closed through Monday, February 16th in observance of President’s Day. Office operations will resume on Tuesday, February 17th. Please be advised that we are experiencing delays in scanning returned materials and are five business days behind in sending out shipments. The shipping date(s) listed in your MyMTI account might not indicate the actual date your materials will ship. We apologize for the inconvenience and greatly appreciate your patience.
My Previously-unlocked computer reverted to trial mode, what do I do?
You can re-authenticate using your existing authentication code, but before you use it be sure to re-enter your personal information again via the “Purchase/Request Code” tab. Once you’ve successfully submitted a request, click the “Unlock” tab and paste your authentication code to unlock the software.