On Friday February 13th, the MTI office will close at 1 PM ET and remain closed through Monday, February 16th in observance of President’s Day. Office operations will resume on Tuesday, February 17th. Please be advised that we are experiencing delays in scanning returned materials and are five business days behind in sending out shipments. The shipping date(s) listed in your MyMTI account might not indicate the actual date your materials will ship. We apologize for the inconvenience and greatly appreciate your patience.
We ordered the wrong version of a show, can we exchange for another?
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My organization ordered Jungle Book, thinking we had a Junior show. When we got the package we realized it was a kids version and there is no Junior version. Everything is unopened, untouched, - can we exchange it for a Junior version of Peter Pan instead? Our show is scheduled for August of this year. Our kids will not be happy with a kids version. "OR" do you have a junior version of Jungle Book? We have used MTI many times in the past and would really appreciate any help you can give us - we are in a pickle up here - Thank you!
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