Please be advised that we are experiencing delays in scanning returned materials and are five business days behind in sending out shipments. The shipping date(s) listed in your MyMTI account might not indicate the actual date your materials will ship. We apologize for the inconvenience and greatly appreciate your patience.
Where is my contract?
The question you're answering.
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I submitted a request to liscense Rudolph back on September 1st. I have sent several follow up emails and have heard nothing back. My representative s not getting back with me. Are you all liscensing shows? Are you still open? We really need to move forward with our advertising this outdoor performance but need our contract.
Thank You.
1 Answer
Staff Answer
We apologize for the delay. Our offices have been closed since early March as we are a nonessential business located in NYC. All of our staff is currently working remotely and our representatives have been receiving over a hundred emails a day for the past several months. Our licensing representatives are working hard to address every request. Due to the high volume, it is taking approximately 10-14 business days for them to read and respond to emails right now. Thank you for your patience!